A few simple answers
WHERE CAN I TRACK MY ORDER?
Please check the shipping email you received from us, to view and track your shipment in detail. Once. you have your tracking number , please visit Our "Track Your Order" Page , And Simply Submit your Tracking Number To view your order status.
CAN I CANCEL OR CHANGE MY ORDER?
For a fast and optimised delivery time, your orders are fulfilled and shipped as soon as we receive them, which gives a small window of possibility of a cancellation. But if your order is still processing and under 24H , we might be able to accept cancelation ,But if order is shipped we can't cancel your order. Please refer to our Refunds & Returns For Further Details : https://myhomeessentials.co.uk/pages/returns-and-refunds
I HAVEN'T RECEIVED ANY CONFIRMATION FOR MY PURCHASE?
No worries, sometimes the confirmation email end up directly in spams, please check this label, if you still can't find the confirmation email, please contact our team.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
All major credit cards are accepted ( Visa, MasterCard, American Express) and you can pay with your Paypal.
DO YOU ACCEPT RETURN?
Yes We Have a 30 Day Guarantee , if your purchase does not meet your expectations, we offer a free return and a quick refund. You Can check the Details in Our Refund & Returns Policy : https://myhomeessentials.co.uk/pages/returns-and-refunds.
WHEN WILL MY CARD BE CHARGED?
We charge and take payment from your card as soon as the order has been accepted and confirmed.
HOW MUCH DOES DELIVERY COST?
We Offer Free Shipping to the United Kingdom , So Enjoy it.
HOW MUCH DOES THE EXCHANGE COST IF I PICK THE WRONG SIZE OR VARIANT?
The exchange is 100% free, you will not pay any cent to replace your product.
DO YOU PROTECT PERSONAL PAYMENT INFORMATION ON YOUR WEBSITE?
Regarding security: We consistently use industry-standard encryption technologies when transferring and receiving consumer data collected and exchanged with our site.
WHAT IS YOUR PROCESSING TIME TO SHIP MY ORDER?
We will not keep you waiting, all your orders are fulfilled within the following 24H of your purchase where they are processed and dispatched within a few 24-48 Hours.
The best and fastest way to contact us is via email at email@example.com Our customer service team will normally aim to get back to you within 12/24hr sometimes much sooner. Over the weekends and holiday periods it can be a little slower because we have limited staff available.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
Customer support: +44 7451245346
Send a message: firstname.lastname@example.org